Information for your First Visit

Veterinary consent: In order to ensure safety, every dog will require veterinary consent prior to beginning hydrotherapy.  Please click here to download a consent form.  Dogs are required to be up-to-date on rabies vaccinations or titers.

Appointments: We schedule appointments every half hour, so it is important that you arrive on time.  All appointments will end at the scheduled time, even if you arrive late.  If you need to cancel, please allow 24-hours notice.  You will be charged for the session if you cancel with less than 12 hours notice.  We realize emergency situations occur and will not charge you under these circumstances.  We encourage you to keep all scheduled appointments because your dog's progress & recovery is dependent on regular swim sessions.  For our records, we ask all new clients to fill out a customer information form, click here to download.  Please bring this form with you to your first swim session.

Payment: Payment is due at the time of the session, unless a package deal is paid for in advance.  We accept Visa, Mastercard as well as cash.